Refund & Cancellation Policy

You may request a full refund within 5 days of your admission date — the date your booking was confirmed and payment was successfully received. Refund requests made after this 5-day window will not be accepted.

Email support@myenglishhouse.com or call +91 90378 88770 with your booking code (found in your confirmation SMS/email) and the reason for your refund request.

Approved refunds are processed to your original payment method via Razorpay within 5–7 business days of approval. Processing times beyond this may depend on your bank or payment provider.

If you're unable to attend your scheduled sessions, contact us to discuss rescheduling before requesting a refund — this is often possible even outside the 5-day refund window, subject to mentor availability.

If we are unable to provide your booked session (e.g. mentor unavailability with no suitable alternative), you will be offered a full refund or a rescheduled session at no additional cost.

Verbal Vibe LLP
2nd Floor, 1208, Door No. 2/1149 - A20, Hilite Business Park, NH Bypass Road, Palazhi, Olavanna, Guruvayurappan College, Pantheerankave, Kozhikode - 673014, Kerala, India
Email: support@myenglishhouse.com
Phone: +91 90378 88770